cap

About the Career Advancement Program (CAP)

The Career Advancement Program (CAP) by GLEAM Network is a transformative leadership development initiative designed to empower front-line restaurant and food-service employees to advance into management and supervisory roles. CAP is built to bridge the gap in career progression, especially for underrepresented groups in the industry, by providing structured, practical, and engaging leadership training

What is CAP?

CAP is a nine-week series of virtual, facilitator-led learning sessions delivered in small groups. Each weekly session lasts just 75 minutes, making it accessible for busy team members. The program blends interactive coursework with real-world assignments, encouraging participants to immediately apply new skills in their workplaces. Upon completion, graduates receive a certificate and set actionable goals to continue their career journey

Program Highlights

Focused on developing essential soft skills and leadership qualities needed for front-line employees to grow into supervisory and management positions

Modules cover personal leadership, growth mindset, critical thinking, motivation, building trust, communication, business basics, and career planning

Special emphasis on supporting minorities by gender and race/ethnicity, who comprise more than half of the hourly workforce, to build a diverse management pipeline

Practical, workplace-based assignments ensure learning is relevant and immediately impactful

Why Enroll in CAP?

Gain a competitive edge with official leadership training beyond initial on-boarding.

Learn to navigate and progress your career, earn higher wages, and improve your quality of life in the restaurant and food-service industry

Develop a growth mindset, authentic relationships, and effective communication skills.

Build confidence in business fundamentals, financial literacy, and guest service excellence

Receive ongoing support and recognition, including a graduation celebration and certificate of completion

Who Should Join?

Front-line employees from both front and back of house aspiring to become shift leads or supervisors. 

Shift supervisors preparing for salaried management roles.

Restaurant brands seeking to invest in their team's growth and build a robust, diverse management pipeline

Flexible and Supportive

Program sponsors receive guidance on participant selection and support, ensuring a seamless experience for both teams and individuals.

Sponsorship is a low-cost investment in the development of team members at $500 per participant for 9 weeks of training.

Employers are encouraged to pay employees for their time in the program, demonstrating commitment to their professional development.

Join the Movement

CAP is more than a training program—it's a launchpad for the next generation of restaurant leaders. If you're ready to invest in your future or your team's potential, CAP offers the education, excitement, and encouragement needed to take the next step.